Why You Need a Patient App Solution

As patients become more engaged with their health, it is becoming more important to ensure that Community Pharmacy finds a way to support and empower patients.

Open and two-way communication is important to Community Pharmacy’s ability to empower patients to make better health decisions and manage their medication more effectively.
 

The myPharmacyLink patient app provides an effective way to meet patient expectations and secure patient loyalty.

 
Four things to consider before choosing the best patient app solution for your Pharmacy.
 

1. The Patient Experience

It is important to extend the positive experience had by the patient in-pharmacy through to their experience at home, beyond script refills and reminder services.

myPharmacyLink enables patients to find government approved information about the medications they are taking, view and use in-pharmacy Professional Services reports, communicate with and find out key information about their chosen pharmacy, as well as order script refills and receive script reminders – all under the guidance of you their trusted pharmacist.
 

2. Own your app

When choosing your patient app solution ensure that your business retains ownership over your patient’s data and the patient-pharmacy relationship is protected.

myPharmacyLink ensures patient loyalty to your pharmacy, by providing a completely white-labelled app solution that is specifically tailored to your pharmacy’s logo and branding.
 

3. One Platform, One Solution

To ensure that the valuable care provided in-pharmacy is accessible to your patients at home it is important to choose a provider that integrates seamlessly with dispense and is operated from within your Professional Services platform.

This not only means your staff only need to use one platform, it also ensures that there is a holistic patient view maintained.

Managed by you through GuildCare NG Professional Services platform, the myPharmacyLink app closes the gap between patient and pharmacy.
 

4. Partner with a Collaborative Provider

Take the time to consider the business model of the app solution provider you are partnering with.

Ensure you consider the provider’s business drivers and goals, especially how they relate to your business need.
 

As a Guild owned brand, myPharmacyLink will continue to evolve with the needs of Community Pharmacy.

Visit ng.guildcare.com.au to experience myPharmacyLink and find out why it is the patient messaging solution for the future of Community Pharmacy.